Privacy Policy

HighRev Billing Solutions (“HighRev,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact us, or use our online services.

This Privacy Policy explains what information we may collect, how we may use it, when it may be shared, and the choices available to you.

By using this website, you acknowledge the practices described in this Privacy Policy.

We may collect information that you provide directly to us, including when you:

• Submit a contact form
• Book a consultation
• Request information about our services
• Communicate with us by email, phone, or through the website

Information may include:

• Full name
• Practice or organization name
• Job title or role
• Email address
• Phone number
• Practice specialty
• Services of interest
• Information included in your message or inquiry

We may also automatically collect certain technical information when you use our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• General website usage and interaction data

Our website contact forms and consultation forms are intended for general business inquiries.

Please do not submit patient names, medical records, insurance member information, Social Security numbers, diagnoses, treatment information, or other protected health information through standard website forms unless HighRev has specifically provided an approved secure method for doing so.

If HighRev receives healthcare information in connection with services provided to a client, that information may be subject to separate contractual, privacy, security, and regulatory requirements.

We may use the information we collect to:

• Respond to inquiries and requests
• Schedule consultations
• Communicate about our services
• Evaluate whether our services may be appropriate for a practice or organization
• Provide requested information
• Manage business relationships
• Improve our website and user experience
• Monitor website performance and security
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements
• Protect our rights, property, and operations

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without appropriate notice where required.

Our website may use cookies and similar technologies to help the website function properly and understand how visitors interact with it.

These technologies may be used for:

• Website functionality
• Performance monitoring
• Traffic measurement
• Analytics
• Security
• Remembering certain preferences

We may use third-party analytics or website tools that collect information about website usage.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

HighRev does not sell personal information to third parties.

We may share information with trusted vendors or service providers that help us operate our website or business, such as providers supporting:

• Website hosting
• Email communications
• Customer relationship management
• Scheduling
• Analytics
• Security
• Form processing
• Technical support

These providers may only receive information reasonably necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to:

• Comply with applicable law or legal process
• Respond to lawful government requests
• Protect the rights or safety of HighRev, our clients, or others
• Investigate fraud, security concerns, or misuse
• Support a merger, acquisition, financing, sale, or other business transaction

HighRev provides services related to medical billing and revenue cycle operations.

When HighRev handles protected health information on behalf of a healthcare organization, the handling of that information may be governed by applicable law and separate agreements between HighRev and the healthcare organization.

This website Privacy Policy is intended to explain privacy practices related primarily to the HighRev website and general business communications.

It is not intended to serve as a healthcare provider's Notice of Privacy Practices.

We take reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, website, electronic communication, or storage system can be guaranteed to be completely secure.

Users should avoid sending sensitive information through unsecured communication channels.

We may retain personal information for as long as reasonably necessary to:

• Respond to inquiries
• Maintain business records
• Manage ongoing business relationships
• Meet contractual obligations
• Comply with legal or regulatory requirements
• Resolve disputes
• Protect our legitimate business interests

Information may be deleted or anonymized when it is no longer reasonably required.

Our website may contain links to websites, platforms, or services operated by third parties.

HighRev is not responsible for the privacy, security, or content practices of third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Depending on where you live and applicable law, you may have certain rights regarding personal information.

These rights may include the ability to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• Information about how personal information is used
• Limitation of certain processing activities
• Withdrawal from certain marketing communications

Not all rights apply in every jurisdiction or circumstance.

To make a privacy-related request, contact us using the information provided below.

We may need to verify your identity before processing certain requests.

If you receive marketing communications from HighRev, you may opt out by using the unsubscribe option included in the message or by contacting us directly.

You may still receive non-marketing communications related to an inquiry, consultation, business relationship, or service request.

Our website and services are intended for healthcare professionals, practices, organizations, and business users.

They are not directed to children under the age of 13, and we do not knowingly collect personal information from children through this website.

If we become aware that information from a child has been submitted inappropriately, we may take reasonable steps to delete it.

If you access our website from outside the United States, your information may be transferred to, processed, or stored in the United States or other locations where our service providers operate.

Data protection laws in those locations may differ from the laws in your jurisdiction.

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or legal requirements.

When changes are made, the updated version will be posted on this page with a revised Effective Date.

We encourage visitors to review this Privacy Policy periodically.

If you have questions about this Privacy Policy or how HighRev handles information, please contact us:

HighRev Billing Solutions

• Email: info@highrevbillingsolutions.com
• Phone: +1 (530) 555-0199
• Coverage: Serving medical practices across the USA
• Website: highrevbillingsolutions.com